Explain why it is important for companies to empower their


Explain why it is important for companies to empower  their Customer Service Representatives

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  • Begin contributing to the discussions no later than midnight of the first Saturday after a Lesson opens.
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  • Include examples in your discussion.
  • Use APA guidelines to cite references.
  • Correct grammar and spelling are required.
  • For full credit you MUST have at least two citations

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